Terms & Conditions

Welcome to Zenvy Store (https://zenvy-store.odoo.com�). By using our website and purchasing products, you agree to the following terms and conditions. Please read them carefully before placing any order.

2. Products & Services

We sell Home & Kitchen related products across India.

Product images are for reference; actual product may slightly vary.

Prices can change without prior notice.

We reserve the right to cancel any order due to pricing or stock issues.

3. Orders & Payments

All payments are processed securely via Razorpay.

We accept UPI, Debit/Credit Cards, Net Banking & Wallets.

Orders will be processed only after successful payment confirmation.

Cash on Delivery (if available) is subject to location.

4. Shipping & Delivery

Orders are dispatched within 1–2 working days.

Delivery time: 3–7 working days across India.

Delivery delay may occur due to courier or external reasons.

5. Returns & Refunds

7 days return policy on eligible products.

Product must be unused and in original packing.

Refund processed within 5–7 working days to original payment method.

Damaged/wrong product eligible for replacement.

6. User Responsibilities

Users must provide correct address and contact details.

Any misuse of website is strictly prohibited.

We are not responsible for wrong address delivery.

7. Limitation of Liability

Zenvy Store will not be liable for any indirect loss, damage, or delay caused by third-party services.

8. Changes to Terms

We reserve the right to update these terms anytime without notice.

9. Contact Us

Email: support@zenvystore.in

Website: https://zenvy-store.odoo.com�